Policies Awarding of Contracts Borrowing Code of Conduct Collection Development Policy Community Bulletin Board Confidentiality Customer Service Philosophy Disposal of Surplus Material and Equipment Exhibits and Displays Facilities Fines and Fees Gifts and Donations Insurance Internet Access Investment Policy Library Cards Library Organization and Departmental Functions Locations and Hours of Service Media Relations Meeting Rooms Political campaigns statement Program Policy Purchasing Purpose of Policies Record retention and disposal Records Commission Recruitment and Use of Volunteers Selection of Materials Senior Person Responsibilities Service Area and Governance Unattended Children Use of Personal Technology Political campaigns statement Shaker Heights Public Library does not support, endorse, or advocate the viewpoints or beliefs of any candidate, political party, partisan political organization, non-profit group, or any other such individual or entity. The Library does not allow the posting or distribution of any election or campaign material within its facilities and does not provide its space for related activities except in the case of non-partisan material or forums as may be approved by the Director. Approved by the Shaker Heights Public Library Board of Trustees April 13, 2010.

Main Library: 16500 Van Aken Boulevard | Shaker Heights, Ohio 44120 | 216.991.2030 Bertram Woods Branch: 20600 Fayette Road | Shaker Heights, Ohio 44122 | 216.991.2421